Since our anti-spam tools may delete good e-mails sometime, it is better to contact us through our customer support ticket system. Our customer support ticket system allows you to track the status of submitted requests & questions, post follow-up notes and correspond with us in a bulletin board fashion. You can create and submit a request ticket at:

Create a New Ticket

If you click on the "Add to Cart" button and get no response, or can not add the item to shopping cart, it is probably because you can't connect securely to our server. The reasons for this may be:

1.You have a very old browser, in which case you should upgrade.

2. Or you are behind a corporate firewall that won't allow secure connections. Ask your network administrator to fix it, or order from home.

3. Your browser security level is set too high. This site uses JS scripts, cookies etc. Please note that in high security level - JS scripts, cookies etc - are forbidden in MS IE. To change your MS IE security level, please click on "Tools" on your IE browser, then click on "Internet Options", then click on "Security", then you can change security level. Recommend security level is Medium.

If you still have problem to add products to shopping cart with Microsoft Internet Explorer, please try Firefox. It is free for downloading